Business IT Support

Let Us Handle IT

PROPEL'S MANAGED IT SERVICES PLAN

Key Features

Unlimited Remote & Onsite Support
If you're in the market for Managed IT Services, one of the most important things is going to be the quality of the support. Unlike our competitors, here at Propel we provide completely unlimited remote & onsite support for all our clients, with an exceptionally speedy response time. We won't try to nickle-and-dime you by not including or limiting the amount of on-site hours - we promise, it's all unlimited, all the time.
State-of-the-art Security
When you choose Propel, you choose peace of mind. IT security is more important now than ever before, and we tailor our approach with that principle in mind. We tackle security from three angles: Infrastructure, Education, and Supplementation. These components all work together to create a secure environment without impacting efficiency.
Backup & Data Recovery
All your servers, documents, and application data will be backed up daily, both locally for quick recovery and to the cloud in order to ensure your data is always safe and accessible. Ransomware encrypted all your files? No problem. Your building burned down in a fire? No problem - Propel has got you covered.
Standardized Infrastructure
As part of our Managed IT Services offering, we include a ton of free hardware, software, and licenses for your organization! This includes a cloud managed UTM firewall, switch, access point, a local backup appliance, email through Office 365 Business Premium or G Suite, antivirus software, Duo Security, DNS & seb filter, and remote monitoring & management. We promise you won't find a deal lke this anywhere else.

Our Services

What Does Propel's Managed Services Plan Include?

  • Proactive monitoring & maintenance
  • DNS & Web Filter
  • Antivirus software & virus removal
  • Windows patch management
  • New employee setup
  • Client-to-site and site-to-site VPN
  • Policy management
  • General IT Support
  • WiFi & access points
  • Switches & routers
  • Mobile device management & support
  • IT vendor liaison services
  • IT asset management
  • Regular CIO-level planning/review sessions
  • Domain & DNS management
  • ISP network outage support
  • Employee education
  • Backup & disaster recovery
  • Performance monitoring
  • Role-based management (e.g. SQL, DHCP, DNS)
  • LAN management & configuration
  • UTM firewall
  • Network threat detection & management
  • Printers, copiers, faxes, and scanners
  • Detailed documentation on network, infrastructure, and credentials
  • Ticket based help desk via phone, email, and online client portal
  • Quarterly reports on issues, response times, and project statuses
  • Home network support for Owner/C-Level employees

That's just the tip of the iceberg - feel free to reach out and let's chat on how else Propel can help your business.

Why Managed Services

Is Managed Services Right for Your Business?

Propel Technology provides top-tier managed IT services in the Denver, CO area. For most small and medium-sized businesses, this is a cost-effective option to get your company's IT working for you instead of against you. So, what benefits does going with Propel's Managed Services plan offer your business?

Lower IT Costs, and a Predictable, Scalable IT Budget
Propel's offering cuts customer cost by 40% versus in-house IT. Propel's Denver managed IT support services are priced on a predictable, fixed monthly fee based primarily on the number of employees in your organization.
Superior Support
Propel prides itself on having an extraordinarily fast response time, currently averaging about 6 minutes, vastly ahead of our competition. You won't find response times like ours anywhere else!
Security
We take security very seriously here. A rock-solid infrastructure that never goes down is great, but how secure that network is from intrusions or hackers is just as important. We apply state-of-the-art security practices to all of our clients' networks as well as our own to ensure that your data is always safe.
What is the Onboarding Process Like?
We strive to make our onboarding process as seamless as possible for our clients. Generally, the first week consists of switching over your current IT infrastructure to be under our control. From there we'll work on resolving any ongoing IT issues or concerns you have, and from then on we'll work together to maintain your infrastructure and further drive efficiency for your business.
Broad Scope of Knowledge
One of the key aspects of hiring Propel instead of an in-house IT person - other than the cost savings - is utilizing our entire team's broad scope of knowledge. Sure, your average in-house IT guy might be great at supporting your Windows workstations, but can they handle managing your AWS cloud infrastructure? How about that obscure error that cripples your server? Are they up to date on the latest security practices? With Propel's team you get the diverse expertise of all of our team members at your disposal, not a one-trick pony.
Strategic IT Leadership
With Propel, you're not only going to get killer IT support, but we'll also act as your vCIO, or virtual CIO. We'll help make sure your business is always forward-thinking when it comes to technology, plan for the future, formulate strategic IT goals, and help you analyze and rework your business processes.

Speak with a Consultant Today

Let's get started upgrading your business's IT game. Simply fill out the quick form to the right and one of our expert consultants will reach out to you, today.

Don't want to wait, or have an emergency? Feel free to give us a call at (720) 310-7620 and we promise a human will pick up right away.